Things we don’t judge you for
Our clients come to us for selfcare, not self loathing.
Helping our guest to care for their hair through all the changing phases of life is our top goal.
While we believe that color works best on clean dry hair, you will never be shamed for the last day that you washed your hair.
We’ve compiled a list of some of things we wont shame you for:
Forgetting to eat before you come- We have snacks just for this occasion and can help you order food if you’re in need of something more substantial during your time with us. Hair appointments can run long when you’re making a big change.
Working or sitting in on a meeting during your appointment- This is your time as much as it is mine. Our priority is a thorough consultation, after that you are more than welcome to work during your appointment.
Taking a call- Stepping away from life to take care of yourself can be difficult. Kids, partners and parents sometimes need us when it isn’t convenient. We’ll keep working while you take your call, no need to apologize for tending to your ongoing life.
unwashed hair- its always best to have clean hair before a color service, but we wont judge you for when you last washed. incases of excess oil/dirt we may find it necessary to prewash before your service which could incur a small fee for the additional time. you’ll never hear a complaint about it though, sometimes wash day is just hard to plan.
best practice is to wash the day before your visit.
wearing your hair up all the time- During your visit your style may discuss your styling preferences, please let us know if putting your hair up is a priority. We’d love to discuss ways to lesson the tension on your scalp for stronger, healthier hair. Additionally if you’re trying something new, we can help your with creative new upstyles for getting your hair back and out of your hair.
Being a few minutes late. Send us a text and let us know your ETA, we will do our best to make the timing work or get you reschedules as quickly as possible.